Northampton Partnership Homes - Corporate Plan 2018-23

Welcome to NPH performance online.

NPH's five year Corporate Plan sets out our vision, mission and values, and our ambitions for 2018-23.

Click on 'The Corporate Plan 2018-23' to view or download our latest plan.

The plan gives information about our plans, achievements to date and the current challenges and opportunities we face.

To help us monitor our performance a number of measures have been selected and are shared here.

 

Quality homes and estates

Deliver and maintain high quality homes and estates

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Customer focussed

Deliver high quality and customer focused housing services

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Opportunity and access for all

Improve empowerment, opportunity and access for all

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Maximising partnership

Develop and maximise partnerships to build stronger, safer and thriving communities in Northampton

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Being an effective organisation

Be an open, inclusive, effectively managed and trusted organisation

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Survey of tenants and residents (STAR)

Results of the biannual Survey of Tenants and Residents (STAR) which took place during the autumn of 2019. 

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