Deliver and maintain high quality homes and estates

Quality homes and estates

% of appointments kept
Very Good
30 Apr 20
100.00%
 
Very Good
% of total repairs completed within target period
Needs Improvement
30 Apr 20
95.77%
 
Needs Improvement
% of emergency repairs completed within target time (24 hours)
Poor
30 Apr 20
95.77%
 
Poor
% of repairs completed during first visit
Very Good
30 Apr 20
100.00%
 
Very Good
% of dwellings with a valid gas certificate
Monitoring
30 Apr 20
100.00%
 
Monitoring
% of fly tipped rubbish removed within 2 days
Meeting Target
30 Apr 20
95.58%
 
Meeting Target
% of tenants surveyed who were satisfied with the ASB service (case handling)
Very Good
30 Apr 20
96.30%
 
Very Good
% of tenants surveyed who were satisfied with the ASB service (case outcome)
Very Good
30 Apr 20
85.19%
 
Very Good
Number of live ASB cases
Monitoring
30 Apr 20
59
 
Monitoring
Number of cases of ASB received
Monitoring
31 Mar 20
408
 
Monitoring
Number of cases of ASB closed
Monitoring
31 Mar 20
368
 
Monitoring