Deliver and maintain high quality homes and estates
- Provide well maintained, safe, affordable, secure homes
- Deliver well maintained, clean and safe estates where people want to live
- Deliver additional well designed, high quality affordable homes to meet housing need
Quality homes and estates
% of appointments kept
30 Apr 20
100.00%
Very Good
% of total repairs completed within target period
30 Apr 20
95.77%
Needs Improvement
% of emergency repairs completed within target time (24 hours)
30 Apr 20
95.77%
Poor
% of repairs completed during first visit
30 Apr 20
100.00%
Very Good
% of dwellings with a valid gas certificate
30 Apr 20
100.00%
Monitoring
% of fly tipped rubbish removed within 2 days
30 Apr 20
95.58%
Meeting Target
% of tenants surveyed who were satisfied with the ASB service (case handling)
30 Apr 20
96.30%
Very Good
% of tenants surveyed who were satisfied with the ASB service (case outcome)
30 Apr 20
85.19%
Very Good
Number of live ASB cases
30 Apr 20
59
Monitoring
Number of cases of ASB received
31 Mar 20
408
Monitoring
Number of cases of ASB closed
31 Mar 20
368
Monitoring